Privacy Policy

Novtryx Ltd ("Novtryx", "we", "us", or "our") provides end-to-end product development and digital solutions services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services.

We may collect the following categories of information:

• Contact information you provide directly, such as your name, email address, phone number, and company details when you reach out via our website, WhatsApp, or email.
• Project information shared with us when requesting a quote or consultation.
• Usage data such as pages visited, browser type, device information, and referral source, collected automatically through cookies and similar technologies.
• Communications data from any correspondence between you and Novtryx, including through our live chat widget.

We use the information we collect to:

• Respond to inquiries and provide requested quotes or services
• Communicate with you about your project or our services
• Improve our website, offerings, and customer experience
• Comply with legal obligations
• Detect, prevent, and address fraud or security issues

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver our services (for example, hosting providers, live chat providers, and analytics tools), and only to the extent necessary for them to perform their functions. We may also disclose information where required by law.

Our website may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect certain site functionality.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party sites, including social media platforms. We are not responsible for the privacy practices of those third parties.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy or how we handle your information, contact us at info@novtryx.com.